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GDPR Compliance Statement

Last updated: May 20, 2026

Our Commitment to GDPR

Although sable-gleam is based in Australia, we recognize that the General Data Protection Regulation (GDPR) applies to the processing of personal data of individuals in the European Economic Area (EEA). We are committed to protecting the privacy rights of all our clients and website visitors, including those protected under GDPR.

Legal Basis for Processing

We process personal data only when we have a legal basis to do so:

  • Consent: When you have given explicit permission for specific processing activities
  • Contract performance: When processing is necessary to fulfill our service agreements
  • Legal obligation: When we must process data to comply with legal requirements
  • Legitimate interests: When processing is necessary for our legitimate business interests, balanced against your rights

Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You may request correction of inaccurate personal data and completion of incomplete data.

Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.

Right to Restriction of Processing

You may request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You may request that we provide your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you. We do not engage in automated decision-making.

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at:

Email: [email protected]

International Data Transfers

When we transfer personal data from the EEA to countries outside the EEA (including Australia), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally valid transfer mechanisms

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and the purpose of processing.

Typical Retention Periods:

  • Client project data: 7 years after project completion
  • Marketing consent data: Until consent is withdrawn
  • Website analytics: 24 months
  • Email correspondence: 3 years

Third-Party Data Processors

We work with third-party service providers who process personal data on our behalf. These processors are contractually bound to:

  • Process data only according to our instructions
  • Maintain appropriate security measures
  • Comply with GDPR requirements
  • Assist with data subject rights requests

Cookies and Tracking

We use cookies and similar technologies on our website. You can control cookie preferences through our cookie banner and browser settings. For detailed information, see our Cookies Policy.

Children's Data

We do not knowingly collect or process personal data from individuals under 16 years of age. If we become aware that we have collected such data, we will delete it promptly.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Subject line: GDPR Rights Request

We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you of the extension.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EEA, particularly in the member state of your habitual residence, place of work, or place of the alleged infringement.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website and, where appropriate, via email.

Contact Information

For questions regarding GDPR compliance or data protection:

Data Protection Officer
sable-gleam
Level 7, 142 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

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